1. Information We Collect

Depending on how you use our website, we may collect information such as:

• Your name and contact details.
• Account and business listing information.
• Reviews, comments, photographs and other content you submit.
• Information provided when you contact us.
• Payment and transaction information where you purchase advertising or other services.
• Technical information such as IP address, browser type, device information and website usage.
• Cookies and similar technologies.

We only collect information that is reasonably necessary for operating and improving Bournemouth.info and providing our services.

2. How We Use Your Information

We may use your information to:

• Create and manage your account.
• Publish and manage business listings and advertising.
• Process payments and transactions.
• Display reviews and other content you submit.
• Respond to enquiries and provide customer support.
• Improve our website, services and user experience.
• Detect and prevent fraud, abuse and security issues.
• Send service-related communications.
• Send marketing communications where permitted by law and where appropriate consent has been provided.

3. Business Listings

If you create a business listing, certain information you provide may be displayed publicly on Bournemouth.info.

This may include your business name, address, telephone number, website, opening hours, photographs, description and other information you choose to publish.

You are responsible for ensuring that information you submit is accurate and that you have permission to provide any personal information, photographs or other material submitted with your listing.

4. Reviews and User Content

Reviews and other content submitted to Bournemouth.info may be displayed publicly.

Please do not include sensitive personal information, private contact information or information about another person without their permission.

We may moderate or remove content that breaches our Terms of Use or applicable law.

5. Cookies

Bournemouth.info may use cookies and similar technologies to operate the website, remember preferences, understand website usage and improve our services.

Where required, we will request consent before placing non-essential cookies on your device.

You can manage cookies through your browser settings and, where applicable, our cookie consent tools.

6. Analytics and Third-Party Services

We may use third-party services such as analytics, mapping, advertising, payment and security providers to operate and improve Bournemouth.info.

These providers may process information in accordance with their own privacy policies and applicable data-protection requirements.

Where third-party services process personal data on our behalf, we take reasonable steps to ensure appropriate protections are in place.

7. Payments

Where you purchase advertising, featured listings or other paid services, payment information may be processed by third-party payment providers.

We do not normally store complete payment card details on our own servers.

8. Sharing Your Information

We do not sell your personal information.

We may share information where necessary with service providers that help us operate Bournemouth.info, payment providers, hosting providers, analytics providers, security services, professional advisers, or where required by law.

We will only share personal information where there is a lawful basis for doing so.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, security and regulatory requirements.

The retention period may vary depending on the type of information and how it is used.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Your Rights

Under applicable UK data-protection law, you may have rights including:

• The right to request access to your personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of certain information.
• The right to restrict certain processing.
• The right to object to certain processing.
• The right to data portability in certain circumstances.
• The right to withdraw consent where processing is based on consent.

You may also have the right to complain to the Information Commissioner's Office (ICO).

12. Children's Privacy

Bournemouth.info is not specifically directed at children. We do not knowingly collect personal information from children where doing so would breach applicable law.

13. External Websites

Bournemouth.info may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of external websites. You should review the privacy policy of any third-party website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

The latest version will be published on this page.