GDPR Policy

GDPR Policy

Bournemouth.info is committed to handling personal information responsibly and in accordance with applicable UK data-protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we approach the collection and processing of personal data and the rights available to individuals.

1. Data Protection Principles

When processing personal information, we aim to ensure that data is:

  • Processed lawfully, fairly and transparently.

  • Collected for specified and legitimate purposes.

  • Relevant and limited to what is necessary.

  • Accurate and kept up to date where appropriate.

  • Retained only for as long as necessary.

  • Protected against unauthorised access, loss or misuse.

2. Lawful Basis for Processing

Depending on the circumstances, we may process personal information on one or more of the following lawful bases:

  • Consent — where you have given clear consent for a specific purpose.

  • Contract — where processing is necessary to provide a service or fulfil an agreement with you.

  • Legal obligation — where processing is required by law.

  • Legitimate interests — where processing is necessary for legitimate business purposes and those interests do not override your rights and freedoms.

3. Consent

Where we rely on consent to process personal information, you have the right to withdraw that consent at any time.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

4. Your Data Protection Rights

Subject to applicable legal conditions and exemptions, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information.

  • Request restriction of processing.

  • Object to certain types of processing.

  • Request portability of information in certain circumstances.

  • Withdraw consent where processing is based on consent.

  • Object to direct marketing.

You may exercise these rights by contacting us using the contact details provided on Bournemouth.info.

5. Subject Access Requests

You can request a copy of the personal information we hold about you.

We may ask you to provide information necessary to verify your identity before responding to a request.

We will normally respond within the period required by applicable data-protection law.

6. Data Accuracy

We take reasonable steps to ensure that personal information we hold is accurate and appropriate for the purposes for which it is used.

If you believe information we hold about you is inaccurate, you can request that it is corrected.

7. Data Security

We use reasonable technical and organisational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

However, no online service can guarantee complete security.

8. Data Processors and Third Parties

We may use trusted third-party providers to operate Bournemouth.info, including hosting, payment processing, analytics, mapping, email, security and other technical services.

Where appropriate, these providers may process personal information on our behalf.

We take reasonable steps to ensure that personal data is handled in accordance with applicable data-protection requirements.

9. International Data Transfers

Some service providers we use may process information outside the United Kingdom.

Where personal data is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data-protection law.

10. Data Breaches

If we become aware of a personal-data breach, we will assess the breach and take appropriate action in accordance with applicable data-protection requirements.

Where legally required, we will notify the Information Commissioner's Office and affected individuals.

11. Complaints

If you have concerns about how Bournemouth.info handles your personal information, please contact us first so that we can investigate the matter.

You also have the right to complain to the UK's data-protection regulator, the Information Commissioner's Office (ICO).

12. Changes to This Policy

We may update this GDPR Policy when necessary to reflect changes to our services, legal requirements or data-processing practices.

The latest version will be published on this page.

Email: contact@bournemouth.info

Last updated: September 2026

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