Help Centre

Help Center

Welcome to the Bournemouth.info Help Center.

Find answers to common questions about using Bournemouth.info, creating an account, reviewing local businesses and attractions, registering a business and promoting your business across Bournemouth, Poole, Christchurch and Dorset.

Getting Started

New to Bournemouth.info?

Create an account to get involved with the platform, share your experiences and access the features available to registered users.

If you're a business owner, you can also register your business and create your presence on Bournemouth.info.

For Visitors & Residents

How do I leave a review?

Create an account, find the business, attraction or place you want to review and share your genuine experience.

Reviews should be honest, relevant and based on your own experience.

Can I review any business?

You can review businesses, attractions and other places listed on Bournemouth.info where reviews are enabled.

Can I edit my review?

Where editing is available, you can update your review through your account. Reviews may also be moderated where they breach our Terms of Use.

How do I report a review?

If you believe a review is fake, inappropriate, offensive or otherwise violates our rules, please report it to us so it can be reviewed.

For Businesses

How do I register my business?

Create an account and follow the business registration process. You can then provide information about your business and build your presence on Bournemouth.info.

Why should I register my business?

Registering gives your business an opportunity to be discovered by local customers and visitors searching for businesses, services, restaurants, hotels, attractions and places to visit across Dorset.

Can I advertise my business?

Yes. Bournemouth.info offers advertising and promotional opportunities designed to help businesses increase their visibility on the platform.

The available options and features are explained when you register or view our business advertising information.

Can I update my business information?

Where account features allow, registered businesses can update their listing information to help ensure customers have access to accurate and useful details.

Your Account

I have forgotten my password

Use the password-reset option on the login page and follow the instructions provided.

How do I change my account details?

Log in to your account and access your account settings.

How do I contact Bournemouth.info?

If you cannot find the answer you need, please contact us through our contact page and provide as much relevant information as possible.

Reviews & Community Guidelines

Bournemouth.info is built around genuine local experiences.

Reviews and user contributions should be honest, respectful and relevant. Fake reviews, spam, harassment, misleading content and other prohibited material may be removed.

For more information, please see our Terms of Use.

Still Need Help?

If you cannot find the answer to your question, contact us and our team will be happy to assist where possible.

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