These Business Terms apply to businesses, organisations and individuals who register a business, create a business listing, purchase advertising or use business-related services provided by Bournemouth.info.
By registering a business or using our business services, you agree to these Business Terms and our general Terms of Use.
Businesses must provide accurate and complete information when registering on Bournemouth.info.
You must have the authority to represent the business you register and must not create a listing for a business without appropriate permission.
You are responsible for ensuring that your business information remains accurate and up to date.
A business listing may contain information such as:
Business name
Description
Address and location
Telephone number
Website
Opening hours
Images
Categories
Services and products
Other information provided by the business
Businesses are responsible for the accuracy of the information they submit.
Bournemouth.info does not guarantee that every business listing will receive a particular number of views, enquiries, visits or customers.
Businesses are responsible for maintaining the security of their account and login information.
You must not share access to your account with unauthorised individuals or allow another business to use your account.
You should notify Bournemouth.info if you believe your account has been accessed without permission.
You must have the necessary rights and permissions to upload photographs, logos, descriptions, videos and other content to your business listing.
Content must not be unlawful, misleading, defamatory, discriminatory or infringe another person's intellectual property or other rights.
Bournemouth.info may remove or restrict content that breaches these Business Terms or our general Terms of Use.
Businesses acknowledge that customers may leave genuine reviews about their experiences.
Businesses must not:
Create or arrange fake reviews.
Submit reviews pretending to be customers.
Ask employees or associates to post misleading reviews.
Offer undisclosed incentives in exchange for positive reviews.
Threaten or pressure customers because of a review.
Manipulate ratings or review content.
Businesses may respond to reviews where the relevant functionality is available, provided their responses remain professional and comply with our rules.
Bournemouth.info may offer businesses paid advertising, featured listings and other promotional services.
Advertising packages, prices, durations and included features will be communicated at the time of purchase or through the relevant business section of the website.
Payment for an advertising package does not guarantee a particular number of impressions, clicks, enquiries, customers, reviews or sales.
Bournemouth.info may determine where and how advertising is displayed within the services purchased, subject to the features of the relevant package.
Businesses are responsible for ensuring that advertising content is accurate, lawful and not misleading.
Advertisements must not contain false claims, unlawful content, inappropriate material or content that infringes third-party rights.
We reserve the right to refuse, amend, suspend or remove advertising that we reasonably believe breaches these Terms or could cause harm to users or Bournemouth.info.
Where a business purchases a paid service, payment must be made using the payment method offered by Bournemouth.info or its payment provider.
Prices and payment terms will be displayed before purchase.
Unless otherwise stated, advertising services will begin or become available according to the package and activation process selected.
Where an advertising package has a defined duration, the service will expire at the end of that period unless renewed.
If a subscription or recurring payment option is offered, the applicable renewal terms will be displayed before purchase.
Refund eligibility will depend on the service purchased and the circumstances of the request.
Where applicable, statutory consumer or business rights will not be affected by these Terms.
Businesses should contact Customer Service as soon as possible if they believe there has been an issue with a paid service.
Businesses are responsible for complying with all laws and regulations applicable to their business, products and services.
Bournemouth.info does not verify or guarantee that a business holds any licence, qualification, insurance, certification or permission required to operate.
Businesses must ensure that any claims made through their listing or advertising are accurate and can be substantiated where required.
Bournemouth.info may suspend, restrict or remove a business listing or account where we reasonably believe that:
These Business Terms have been breached.
Information is fraudulent or misleading.
A business is involved in unlawful activity.
Content infringes another person's rights.
Advertising breaches applicable requirements.
The account presents a security or safety risk.
Continued use could negatively affect users or Bournemouth.info.
Where appropriate, we may contact the business before taking action.
Bournemouth.info provides a platform for customers and businesses to interact but does not become a party to transactions between businesses and their customers.
We do not guarantee that reviews accurately represent every customer's experience.
Businesses remain responsible for resolving disputes with their customers directly where appropriate.
Businesses retain ownership of content they submit where they have the relevant rights.
By submitting content to Bournemouth.info, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, display and distribute that content as reasonably necessary to operate, promote and provide Bournemouth.info services.
You confirm that you have the necessary rights to grant this permission.
To the fullest extent permitted by law, Bournemouth.info is not responsible for losses arising from:
Information supplied incorrectly by a business.
Customer reviews or other user-generated content.
Actions or omissions of businesses or customers.
Loss of business, revenue, sales or opportunities.
Website interruptions or technical issues.
Third-party websites, services or payment providers.
Nothing in these Business Terms excludes or limits liability that cannot legally be excluded or limited.
Bournemouth.info provides businesses with opportunities to increase visibility and promote their services.
However, we do not guarantee any particular level of exposure, traffic, enquiries, leads, reviews, sales, revenue or return on advertising expenditure.
Business results can depend on many factors outside our control.
We may update, change or discontinue features, advertising packages or other business services from time to time.
Where appropriate, material changes affecting an existing paid service will be communicated to affected businesses.
Business accounts and personal information are handled in accordance with our Privacy Policy and applicable UK data-protection legislation.
Businesses are responsible for ensuring that any personal information they provide to Bournemouth.info has been collected and shared lawfully.
A business may stop using Bournemouth.info at any time, subject to any outstanding contractual or payment obligations.
We may suspend or terminate a business account where these Terms or our general Terms of Use have been breached.
Termination does not remove obligations that arose before termination.
These Business Terms are governed by the laws of England and Wales.
Any disputes arising from these Terms will be subject to the applicable courts of England and Wales.
If you have questions about these Business Terms, your business listing or an advertising service, please contact Bournemouth.info Customer Service.
Last updated: September 2026